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Home > Terms and Conditions

Policies, Terms and Conditions:
 
Copyright and Trademark Notice
Credit Cards (Retail Customers)
Links
Minimum Order and Payment Information: (Wholesale Customers)
Multiple Product Orders
Order Acceptance Policy
Out-of-Stock Products
Privacy
Privacy on Other Web Sites
Return Policy
Shipping Policy
Taxes (Retail Customers)
Terms: (Wholesale Customers)
Typographical Errors
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 1987-2010, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards (Retail Customers)  by 
We accept the following credit cards: Visa & MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Minimum Order and Payment Information: (Wholesale Customers)  by 
Our minimum order is $100.00 to open, with a reorder minimum of $100.00. Any reorder under $100.00 incurs a $5.00 low order fee. We accept Visa, Mastercard, COD and check. Dropshipping is available with a handling fee of $4.00. Call for more (detailed) information.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Our Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship within 3 days after receipt of order. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Return Policy  by 
Any damages or discrepancies with a shipment must be reported within 5 days of receipt and returned within 10 days after receiving your RA number. No returns will be accepted without a return authorization number. You must call customer service to obtain this RA number. Restocking fees may apply.
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Shipping Policy  by 
Shipping Time -- Most orders received will ship within 3 days of receipt of order provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by our Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Taxes (Retail Customers)  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Massachusetts. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Terms: (Wholesale Customers)  by 
Orders are shipped prepaid by Visa, Mastercard, or check. A customer may apply for NET30 terms after they have place three (3) orders within the past 12 months and have been an established business for at least one year. Credit Limits are determined on past order history. Please contact our credit department if you are interested in applying for terms and would like a credit application. Please allow 2-3 days for processing. Terms are not automatically granted. Terms cannot be processed during the months of October, November, and December. In the event that payments are not received as agreed upon, Conversation Concepts reserves the right to revoke payment terms at any time and reinstate prepaid terms. If you are over your line of credit, payment must be made before processing any new orders. All returned checks due to insufficient funds, will be charged a $25.00 service fee from Conversation Concepts, (your bank may also charge a NSF fee).
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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